straight through processing for insurance (STP-i)

Remove administration and servicing costs from products by automating selection, quotation and fulfilment. STP-i not only reduces costs by lowering manual intervention, it also increases sales by putting customers in control and delivering instantly.

We deliver Straight Through Processing for Insurance (STP-i) in a series of three month steps.  Each new step delivers an incremental or revised offering to the market, as quotations, applications, fulfilment and commissions are processed automatically online.  With considerably less manual intervention, products are delivered to the market with significantly lower cost.

STP-i uses low cost customer demand management and customer experience management programmes to increase product sales volume, resulting in a higher propensity to purchase as the process is made simpler, faster and more efficient.

STP-i combines -

• Insurance best practice and ideas generation
• Business processing and change agents
• IS/IT frameworks, tools and methods specific to your existing Unix or Microsoft infrastructure
• Reusable architecture to build once and replicate across channels
• Marketing campaign programmes for insurance products using latest methodology

    
Automation of quotation, application, fulfilment and commission payment processing, using existing assets and infrastructure, lowers administration costs and makes it easier for distributors and customers to do business with you.


If you would like to talk to us further about Straight Through Processing for Insurance, please feel free to contact us directly.