insurance

Practiv is an Auckland based, internationally experienced IT services company.
We help insurers and brokers improve service, margin and market share using e-business solutions.

In servicing the insurance end customer, many brokers and insurers' current business processes are marked by delays, repeated information requests, and errors.

Used appropriately, e-insurance addresses a number of issues with traditional operating models. Firstly, it reduces the costs to quote, sell and underwrite policies – increasing product margins. Secondly, it accellerates the sales cycle - reducing the number of applications abandoned mid-process, and allowing new sales to be recognised sooner. Thirdly, it allows new offerings to be flexibly designed, made available, sold and managed across multiple channels.

Many organisations often set out on an e-business journey by accident and without focus, however – perhaps as a result of demand for a specific online service, the need to catch up with competitors, regulatory compliance, or cost pressure in a specific part of the business or specific product line . Even those with an appropriately defined e-business direction may encounter any one of a number of IT architecture and implementation challenges, as well as the need to support the change in business practices for all involved parties.

Practiv has 10 years of experience in implementing e-business concepts and e-business systems - achieved by working with leading international providers and their distribution partners. We offer support for e-business strategy, for management of e-business change initiatives, and for the design and implementation of IT and business systems. These capabilities are supported by proven, robust and re-usable solutions from past engagements:

InSite Forms
Use electronic, data-centric forms and automated validation and processing to improve customer service and reduce overall costs across channels.

InSite Protect
Achieve "straight through processing" of quotations, applications and underwriting using a proven e-business solution to support inside sales, distribution partners, underwriters and re-insurers.

InSite Broker
Manage both the head office and branch office activities of a broker organisation or broker network - including diary management, needs analyis management, product management, quotation management, pipeline management, commission tracking, compliance management.

For more information, send us an email or call us on 09-378-8768.